Region of Operation: ASEAN (Malaysia, Singapore, Indonesia, Philippines, Thailand, Vietnam, Brunei, Cambodia, Laos, Myanmar)
1. Introduction
Welcome to beAIve, a wellness application designed to promote healthy living through predictive, promotive, and preventive technologies. Your privacy is important to us, and this Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you use our mobile application and website. By accessing or using beAIve, you agree to this Privacy Policy. If you do not agree, please do not use the application.
2. Information We Collect
Personal Data: Name, email, phone number, date of birth, gender. Registration and login details.
Health & Wellness Data: Heart rate, heart rate variability (HRV), stress indicators, activity inputs, and other biometrics captured through rPPG and self-reporting.
Device & Technical Data: IP address, device identifiers, app usage logs, browser type, and operating system.
Location Data (optional): GPS or network-based location, if you enable location services.
Cookies & Tracking: To improve personalization and analytics.
3. How We Use Your Information
To provide and personalize wellness services.
To generate insights and trends (individual and aggregate).
To send notifications, health tips, and service updates.
To process payments and subscriptions.
To comply with applicable local laws.
4. Sharing of Information
We do not sell your personal data. We may share data with:
Authorized service providers (cloud hosting, analytics, payment gateways).
Research & development partners (only in aggregated/anonymized form).
Government regulators when legally required under:
Malaysia PDPA 2010
Singapore PDPA 2012
Philippines Data Privacy Act 2012
Indonesia PDP Law 2022
Thailand PDPA 2019
Business transfers (mergers, acquisitions, restructuring).
5. Data Retention
We retain personal information as long as your account is active or required by law.
Anonymized or aggregated data may be retained indefinitely for analytics.
6. Data Security
Encryption (in transit and at rest).
Multi-factor authentication for internal access.
Regular penetration testing and compliance audits.
7. International Transfers
Your data may be processed in multiple ASEAN jurisdictions. We apply contractual safeguards and align with regional data protection frameworks (ASEAN Data Management Framework, Cross-Border Privacy Rules).
8. Your Rights
Access, correct, or delete personal data.
Withdraw consent at any time.
Restrict or object to certain data processing.
File complaints with your local Data Protection Authority.